At Bahdos, we stand behind our products and vouch that all items will be free from manufacturing defects, but in the unlikely event that something is wrong with your item, you can always send it to us for further inspection. Please give us a call at, 800-436-2917 and a representative will provide you with instructions on how to send your piece back to us.
After your item has been received and reviewed, if the issue is determined to be the cause of manufacturing defect, we will repair at no cost to you. However, a fee will apply if it is determined the damages were caused by normal wear and tear, accidental, or improper service completed by someone other than Bahdos.
If you have any further questions regarding this warranty, please call of one our friendly and knowledgeable customer service representatives at (1-800) 436-2917.
Complimentary Cleaning and Inspection on Diamond Rings
We recommend having your diamond ring inspected every 6 months or more if it undergoes heavy trauma (hit against a hard surface, fall...etc.).
At Bahdos, we offer free stone check, free tightening of prongs, free polishing/refinishing for the life of the ring, free cleaning, and free rhodium plating for white gold for the first year of your purchase.
Please note that the customer only pays for shipping and Bahdos pays for return shipping.
Complimentary Ring Resizing
Within 1-year of purchase, we also offer one complimentary resizing for our standard ring styles. All you have to do is ship the ring back to us, fully insured; we’ll pay for the return shipping back to you. Resizes of eternity rings are subject to a price update based on the price of the new ring size.
Conditions and Exclusions
The Manufacture Warranty, Cleaning and Inspection Services are only available to the person who purchased the product from Bahdos.
Maintenance, repair, resizing or other services performed by someone other than Bahdos, will fully void your Manufacture Warranty.
Please note that fine jewelry is not inviolable to normal wear and tear, activity or trauma. We do not provide any sort of warranty for damages caused by normal wear and tear, product loss, loss of stones and/or theft.