Your complete satisfaction is of the utmost importance to us at Bahdos, which is why we offer our customers a 30-Day, no hassle return policy. We work hard to maintain the highest standard of quality for each of our products and offer the world’s most trusted and respected jewelry brands. If for any reason you are dissatisfied with your purchase, you may return it in its original condition and packaging for a full refund, minus shipping and handling costs.
Returns are accepted 30 days from delivery date.
*Designers include: Tacori, Scott Kay, Judith Ripka, Christopher Designs, Rebecca*
All security tags must be in tact in the form it was sent out for returns to be processed.
30-day diamond return is only for the center diamond. Diamond must be in original condition, and free from breakage and/or chipping. Diamonds must be sent back with original certification, and paperwork. Any diamonds sent back without these documents are subjected to a $400 deduction fee for replacing documents.
Watch returns are accepted 3-days from delivery date. The watch must not be worn or sized and must be in the same condition as when sold. The watch must be accompanied by all boxes, tags and paper work that came with it.
How do I return or exchange an item?
Simply call our customer service department and one of our friendly and knowledgeable representatives will walk you through the entire process. You will be emailed instructions, along with an RA# (return authorization) which needs to be written on the outside of the box. A package that does not contain an RA# marked on the outside of the box will be refused, so make sure the package is clearly marked. Securely pack and seal the return merchandise. Customer will be responsible for shipping charges, and item(s) must be insured for full value. Once a return has been received please allow 3-5 business days for the return to be processed. Shipping and handling costs are not refundable.
We are not responsible for any returned items until we receive and sign the package.
**In order to give our customers the best pricing, we do not allow comparison purchasing. Comparison purchasing is the act of ordering two or more of the same, or similar items, and then only keeping one of them. If you are unsure, or have detailed questions about a particular item, please call one of our customer service representatives for expert help.**